GDPR in a CRM doesn't start with a checkbox. It starts with: where is the data?
A CRM contains the history of your customers. Before choosing one, check not only features but also data location, access controls, backups and whether you can export everything.
Specific answers instead of security slogans.
Four questions more useful than a GDPR logo.
Where is the data?
Don't stop at the vendor's headquarters. Ask where the main database physically runs.
Who can access it?
Roles and permissions should limit access to people who actually need the data.
How is it backed up?
Check backup frequency and what a restore could mean for lost work.
How do you get it out?
GDPR and data ownership are not the same thing. In practice, you also need a complete export.
A CRM does not solve GDPR for you.
Compliance also depends on what data you store, why you process it, who can access it and how long you retain it.
A CRM provider should provide a secure and transparent foundation. Your business remains responsible for how it processes personal data.
Common questions.
Where does Lemnio store its main database?+
In an OVHcloud data center in Prague, Czech Republic, inside the EU.
Is Lemnio GDPR compliant?+
Yes. We can provide the relevant data-processing documentation on request.
How often is data backed up?+
A full backup runs every hour, with incremental changes stored between full backups.
Can I take my data out?+
Yes, at any time and without conditions. Export is part of the system.
Does adopting a CRM automatically solve our GDPR obligations?+
No. A CRM is a tool. Your legal basis, data scope, retention rules and internal access still depend on your specific processing.
Security should be verifiable, not just promised.
Read the technical details. If something is missing, ask us.