A renewal should not start
a week before the contract ends.
Service businesses live on being the first to call. Lemnio remembers the deadlines, the history and the context — you just pick up the phone.
This is what a renewal without panic looks like.
The customer's full history before every call.
A client calls after six months and within three seconds you know what you last discussed, what a colleague promised, and when the contract ends. One shared memory for the whole team — not notes scattered across five heads.
- ✓Communication history on one timeline
- ✓Renewal dates well in advance
- ✓The same context for sales and support
Service businesses win
by calling first.
Whoever does not call loses the renewal. Not because they were worse — because they did not remember. Lemnio guards exactly that moment.
And because the deal does not end at the signature, the timeline also holds what comes after: extensions, upgrades, another year of working together.
Questions from service operations.
Does Lemnio replace a helpdesk?+
No — Lemnio is not a ticketing system. It is relationship memory: who the customer is, what you have dealt with together, and when to reach out. Your helpdesk can happily live alongside it.
Do sales and technicians see the same thing?+
Yes. Roles and permissions control who can do what, but there is one relationship history — no two versions of the truth.
How do I get my existing customers in?+
Import contacts from CSV — from a spreadsheet or a typical CRM.
What does it cost?+
A free plan with 100 companies and 200 contacts, forever. Then one price: 20 EUR per user per month, everything included.
Be the first to call. Every time.
Free plan: 100 companies and 200 contacts, free forever. No card required.